Research
Faults in the instrument
Most of what looked like a fault in our scorer was a fault in the thing measuring it. One automatic check was wrong six times in seven, and we had built it so that nobody could see that.
Research
Our research is applied. It comes out of building real systems, and the question it answers is always the same one: is the person using this better off, and can we show it rather than assert it.
How the research runs
Applied, and circular. The build produces the question.
01 — Build
The work starts with something being built, not with a research question. The question arrives when the build meets a constraint it cannot satisfy, which is why our research is applied rather than frontier.
02 — Find the limit
Where it stops working is the finding. Not where it succeeds — every method succeeds somewhere, and the useful part of the map is the edge.
03 — Publish it
The limit is written down and published with the result rather than after it. If a note has no account of what it does not cover, it is not finished.
04 — Change the build
What we learned changes the thing that taught it to us, which produces the next constraint. This is why the research and the products are not separable, and why we do not publish on an academic calendar.
04 returns to 01
Every result carries the conditions under which it fails.
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